Privacy Policy
This Privacy Policy explains how [Legal entity name, e.g. Desert Home Buyers LLC] (“Desert Home Buyers,” “we,” “us,” or “our”) collects, uses, and discloses information about you when you visit deserthomebuyers.co (the “Site”) or request a cash offer on your property.
By using the Site or submitting the offer request form, you agree to the practices described here. If you do not agree, please do not use the Site.
Information we collect
Information you give us
When you submit the cash offer request form, we collect:
- The property address you are asking us to evaluate
- Your phone number
- Your email address
- A record of the consent you gave to be contacted, and the date and time you gave it
If you contact us by phone, email, or text, we also keep the contents of those communications and any information you choose to share, which may include details about the property, your timeline, or your situation.
Information collected automatically
Our hosting and infrastructure providers automatically log technical information when you visit, including your IP address, browser type, device type, the pages you viewed, and the date and time of your visit. We use this for security, troubleshooting, and understanding how the Site is used.
We record the page URL from which each offer request was submitted so we know where an inquiry originated.
How we use your information
We use the information described above to:
- Contact you about the property you submitted, including to prepare and present a cash offer
- Respond to your questions and communicate with you about a potential transaction
- Evaluate the property, which may include reviewing public records and property data
- Maintain records of consent to contact you, as required by applicable law
- Operate, secure, and improve the Site
- Comply with legal obligations and enforce our agreements
Calls, texts, and emails
When you check the consent box and submit the form, you authorize us to contact you by phone call, text message, and email at the number and address you provided, including through automated or prerecorded means where permitted by law. Consent is not a condition of any purchase or of receiving an offer. Message and data rates may apply.
You may withdraw consent at any time by replying STOP to any text message, by asking us to stop during any call, or by contacting us using the details below. Withdrawing consent will not affect communications necessary to complete a transaction already underway.
How we share information
We do not sell your personal information for money. We share it only as described here:
- Service providers. Companies that operate the Site and handle your submission on our behalf, including our website host, our email delivery provider, and our data storage provider. These providers may process your information only to perform services for us.
- Transaction participants. If we move forward toward a purchase, we may share information with title companies, escrow agents, attorneys, inspectors, appraisers, lenders, and similar parties as needed to complete the transaction.
- Business partners and assignees. We may assign a purchase contract to another buyer or investor. In that case, your information relating to the property and transaction may be shared with that party.
- Legal and safety. When we believe disclosure is required by law, subpoena, or court order, or is necessary to protect our rights, property, or safety, or that of others.
- Business transfers. In connection with a merger, acquisition, financing, or sale of all or part of our business.
How long we keep information
We keep offer requests for as long as needed to respond to your inquiry, complete any resulting transaction, and satisfy our legal, tax, and recordkeeping obligations. Our lead system retains the most recent 1,000 submissions; older entries are removed automatically. Records relating to a completed purchase are kept for the period required by Arizona law.
Security
We use reasonable administrative and technical safeguards to protect the information we hold, including encrypted connections (HTTPS) across the Site and password-protected access to our lead records. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your choices and rights
You may ask us to:
- Access the personal information we hold about you
- Correct information that is inaccurate
- Delete your information, subject to our legal and recordkeeping obligations
- Stop contacting you by phone, text, or email
To make a request, contact us using the details below. We may need to verify your identity before acting, and we will respond within the time required by applicable law. We will not discriminate against you for exercising these rights.
California residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to delete it, the right to correct it, and the right to opt out of any sale or sharing of it. See our Do Not Sell or Share My Personal Information page, or contact us using the details below.
Children
The Site is intended for adults who own or have authority over real property. It is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has given us information, contact us and we will delete it.
Third-party links
The Site may link to websites we do not operate. We are not responsible for the privacy practices of those sites, and we encourage you to read their policies.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Material changes will be posted on the Site. Your continued use after an update means you accept the revised policy.